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Love Nature. Nurture Yourself.

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Place an Order

Should you have trouble placing an order through the online store, you can always email your orders to aromatic@icon.co.za and one of our friendly staff will happily assist you.


Here you'll find the terms and conditions for use of the Aromatic Essential Oils website, as well as information relating to our Anti-Spam and Privacy Policies (including the maximum amount of data we would ever ever ever be interested in mining from you if we could ever in our wildest dreams afford servers that huge! Excuse us while we go have a lie-down.)

In addition, you will be able read up on intellectual property rights and copyright relating to our logos and the site, plus get the low down on our standing as regards governing law, how we handle the whole databases thing, the security setup of the site and credit card payments etc.


  1. All rights not expressly granted are reserved. To obtain permissions for the commercial use of any content on this site contact The General Manager at +2711 025-4165 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. .
  2. This site is copyright-protected, and users may not download, view and print content from this site.
  3. All moral rights of Aromatic Essential Oils and its employees/agents are reserved.
  4. Aromatic Essential Oils cannot screen or edit all the content available from the linked sites and does not accept any liability for illegal, defamatory or obscene content. Users are encouraged to inform Aromatic Essential Oils of any content that may be offensive or illegal.


  1. All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to Aromatic Essential Oils and as such are protected from infringement by local and international legislation and treaties.


  1. When a user registers on or sends e-mails to Aromatic Essential Oils or any of its affiliate companies, (hereinafter collectively referred to as Aromatic Essential Oils), that user consents to receiving communications from Aromatic Essential Oils electronically and agrees that all agreements, notices, disclosures and other communications sent by Aromatic Essential Oils satisfies any legal requirements, including but not limited, to the requirement that such communications should be "in writing".


  1. Apart from the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, neither Aromatic Essential Oils nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site.
  2. Furthermore, Aromatic Essential Oils makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this web site are free from errors or omissions. Users are encouraged to report any possible malfunctions and errors to the person referred to in the copyright clause.


  1. This site is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law.


  1. Any person that delivers or attempts to deliver any damaging code to this web site or attempts to gain unauthorised access to any page on this web site shall be prosecuted and civil damages shall be claimed in the event that Aromatic Essential Oils suffers any damage or loss.
  2. The user agrees and warrants that its log-in name and password shall:
    1. be used for personal use only; and
    2. not be disclosed to any third party.
  3. The user allows Aromatic Essential Oils to take all reasonable steps to ensure the integrity and security of the Aromatic Essential Oils site and back-office applications.
  4. All credit card transactions are processed through PayPal, and subject to the security and regulations of their personal PayPal account.


  1. Aromatic Essential Oils may, at its sole discretion, change this agreement or any part thereof at any time without notice.


  1. In the event of any dispute of any nature whatsoever arising between the parties on any matter provided for in, or arising out of this agreement, and not resolved through the Customer Relations Department of Aromatic Essential Oils, then such a dispute shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa. Arbitration proceedings shall be conducted in Johannesburg in English. The arbitration rules may be downloaded from: http://www.arbitration.co.za/downloads/expedited_rules.pdf


  1. Aromatic Essential Oils shall take all reasonable steps to protect the personal information of Users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.workinfo.com/Free/Sub_for_legres/Data/POIDA/act2.pdf
  2. Aromatic Essential Oils may electronically collect, store and use the following personal information of Users:
    1. name and surname;
    2. gender;
    3. country of residence;
    4. closest city;
    5. e-mail address; and
    6. IP address
  3. Aromatic Essential Oils collects, stores and uses the abovementioned information for the following purposes:
    1. to greet the User when he/she accesses the Aromatic Essential Oils web site;
    2. subject to the User's consent, inform the User of facts relating to his/her access and use of the Aromatic Essential Oils website;
    3. subject to the User's consent, inform the User about competitions and special offers from Aromatic Essential Oils and/or its partners/affiliates;
    4. to compile non-personal statistical information about browsing habits, click-patterns and access to the Aromatic Essential Oils web site.
  4. Information detailed above is collected either electronically by using cookies or is provided voluntarily by the User. Users may determine cookie use independently through their browser settings.
  5. The User may elect not to receive any communications from Aromatic Essential Oils and/or its partners/affiliates.
  6. Aromatic Essential Oils may collect, maintain, save and compile, any information collected from users, subject to the following provisions:
    1. Aromatic Essential Oils shall not disclose personal information from Users unless the User consents thereto;
    2. Aromatic Essential Oils shall disclose information without the User's consent only through due legal process; and
    3. Aromatic Essential Oils may compile, use and share any information that does not relate to any specific individual.
  7. Aromatic Essential Oils owns and retains all rights to non-personal statistical information collected and compiled by Aromatic Essential Oils.


  1. All database information is and remains the property of Aromatic Essential Oils.
  2. Payment for campaigns and marketing is strictly COD until an approved line of credit has been established with Aromatic Essential Oils.
  3. Database rentals are intended for one marketing/communication distribution only. This means one piece of post, or one fax, per member of the database only.
  4. Any other distributions to the database, other than those specifically paid for, will be deemed not to be in accordance of theses terms and conditions, and will require payment as deemed appropriate by Aromatic Essential Oils, or will lead to criminal charges.
  5. Database rentals are undertaken at the risk of the user. No guarantees are offered in terms of the accuracy of the data or response rates and no refunds will be awarded accordingly.
  6. Should the client make use of our e-mail campaigns to any database whether it be in house or to the Decision Makers Database, an 'unsubscribe' option will be made available on each message, in accordance with prevailing legislation.


  1. Credit card payments.
    1. All payments via the Aromatic Essential Oils site are processed through PayPal and are subject to their terms & conditions.
    2. Note that to protect its own and the interests of customers, Aromatic Essential Oils scrutinizes all transactions very carefully to prevent attempted fraud and a transaction may be refused if Aromatic Essential Oils is not satisfied with it's legitimacy.
  2. Bank deposit payments
    1. If the buyer selects to pay via bank deposit, instructions will be given on how to deposit monies into the Aromatic Essential Oils bank account and would it be subject to the following rules:
    2. The exact amount must be paid.
    3. The payment must be identified by supplying the invoice number and company name in the reference section of the deposit slip or on the electronic transfer.
    4. Cheque deposits are subject to a clearing period.
    5. No bank deposits are accepted from outside the borders of South Africa. Please process these through PayPal.
    6. Unpaid bank deposit orders are cancelled after five business days.


  1. Aromatic Essential Oils operates a strict no refund policy.


  1. Cancellations must be made in writing or by email to info@Aromatic Essential Oils.co.za
  2. Any deposit payments made to Aromatic Essential Oils are non-refundable, even in the case of cancellations.